Show Salary Details. 5 % More. I applied in-person. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. 14 % Negative. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) Please describe the problem with this {0} and we will look into it. Interviews at Best Buy. Second interview was with GM and other team members in the room. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Save Job. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. See if they're hiring! Mr. Frank Cohen Treated Me Like An Appreciated Customer. Works with several clients to ensure their satisfaction. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. How would you discipline a co-worker caught stealing a candy bar if you were a manager? Job Security/Advancement. Job Work/Life Balance. Apply online instantly. Took a few weeks to call me after the application. This will replace the current featured interview for this targeted profile. How to Answer: What Are Your Strengths and Weaknesses? Forums. I interviewed at Best Buy (Portland, OR) in November 2020. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. The process took 4 days. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Experience. Your feedback has been sent to the team and we'll look into it. 231 Interview Reviews. Learn how to enable cookies. They're looking for anyone conversational and kind. Customer Service Specialist Resume Examples. I interviewed at Best Buy (Jersey City, NJ). This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. As a CE Specialist, you will be responsible for creating … The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. 26d. The typical Best Buy Customer Service Specialist salary is $12. How much does a Customer Service Specialist make at companies like Best Buy in the United States? I interviewed at Best Buy. Pacific Sales Customer Service Specialist. Average salary for Best Buy Customer Service Specialist in New York City: $12. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. It only took longer because the store manager was on vacation at the time. Do you have any customer service experience? Fairly easy and quick process. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. Very smooth interview. He/she will be the first port of call for a firm's customers or guests. You're the only one in the store. Best Buy – … See how your offer stacks up to other pay packages and negotiate confidently. I applied online. I had an interview with a floor manager than a store manager. Management. How to Recycle (or Trade In) Your Old Tech. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. 2 % Are you sure you want to remove this interview from being featured for this targeted profile? It was fairly informal. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. Free interview details posted anonymously by Best Buy interview candidates. The typical Best Buy Customer Service Specialist salary is $24,566. Describe a Time when you helped a Dissatisfied Customer. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Interviews, Customer Experience Specialist Interviews, Customer Support Representative Interviews, How To Follow Up After an Interview (With Templates! How would you help a customer whose language you don't understand? It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. I applied online. Fast learner of operation programs. Best Buy Customer Service Specialist Interview Questions. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. I interviewed at Best Buy. Your trust is our top concern, so companies can't alter or remove reviews. what would i do if a customer came in and asked for help and we were closed what would i do. The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. A decision is made by the general manager. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. The process took 1 day. I applied online. It’s what sets us apart. I interviewed at Best Buy (McKinney, TX). Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … In-store pickup & free 2-day shipping on thousands of items. Experienced salesperson. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. Other. 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Basic questions regarding different customer-facing situations. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. How to Answer: What Are Your Strengths and Weaknesses? Join to Connect Best Buy. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. They asked the same questions regarding life goals and intentions working for best buy. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. ), 7 of the Best Situational Interview Questions. The typical Best Buy Customer Service Specialist salary is $12. Getting an Interview. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. Learn how to enable cookies. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Customer Service Specialist Best Buy － Newnan, Georgia. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. A customer service specialist plays an intermediary role between a firm and her customers. Updated 7 days ago. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. ), 7 of the Best Situational Interview Questions. Forums. Applied Online. May 13, 2019. 26 days ago. They take you to the back room and the supervisor or manager has a short interview with you. They asked a lot of questions about past experiences and personal goals. This is the employer's chance to tell you why you should work for them. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Interviews, Customer Experience Specialist Interviews, Customer Support Representative Interviews, How To Follow Up After an Interview (With Templates! Would you like us to review something? How to Recycle (or Trade In) Your Old Tech. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. I interviewed at Best Buy (Springdale, AR) in September 2020. Positive. 78 % Neutral. Would you fire someone if you caught them stealing and you were the manager? Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine.