Note that you will only see the products How HCL is investing in its newly acquired IBM software was extolled at part of the unveiling of its product roadmap. Welcome to the SAP Support Portal. Topics in the Reference section contain all of the HCL Commerce reference documentation. Until the transaction is closed, IBM and HCL will continue to operate under their IPP (intellectual property partnership) agreement, where both companies are able to sell BigFix, AppScan, Unica, Digital Experience (Portal and Web Content Manager), and Notes Domino. Early examples include the Oracle Exadata Database Machine X2-8, and the first Oracle Exalogic Elastic Cloud, both introduced in late 2010. If you are moving from IBM software to a corresponding HCL product, The following section describes how you can leverage HCL Commerce features and functionality to help your site be compliant with different privacy and security standards. Use the following topics to gather the required information that you need to troubleshoot issues that you are facing with HCL Commerce with HCL Support. You are about to login into the internal portal of ServiceNow at HCL Software. Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more. Themes are used to customize the portal's look-and-feel. Once we’ve established your username and password, we’ll connect these credentials with your existing partner account. The place where you can submit product ideas and enhancement request. A HCL representative can meet you at the airport to help you settle in the UK. you are entitled to support on, then please open a. visit the Frequently Asked Questions for IBM to HCL product support The customer needs to follow below mentioned steps to complete the registration process and configure the devices for HCL … HCL continues to manage research & development, and L2 & L3 technical support. We’ll support you in booking temporary accommodation, to give you some time to find something more permanent. Contact information:https://www.hcltech.com/products-and-platforms/contact-support Review the following information when you encounter any general problems with HCL Commerce. Automatic translations for Expert Chat conversations available in Spanish and German . The place where you can submit product ideas and enhancement request. Learn how to install, configure, troubleshoot, maintain and use Version 9.5 of HCL Web Content Manager and HCL Portal Server, Enable, and Extend. If you are a U.S. Federal Government Customer, please call Federal Toll Free Number 1-855-855-5016 Federal Toll Number: 1 … problem? Check open cases, create a new case, find information on how to obtain the latest software release, and more! Able to support hundreds of thousands of transactions per day, HCL Commerce allows you to do business with consumers (B2C) or directly with businesses (B2B). assistance with an HCL Commerce problem. You can submit problems It is the prerogative of HCL TSS to choose the right stream for the candidates. If you transact through a partner, Navigate to the HCL Customer Support portal. Application Support & Maintenance; SAP; Microsoft; Oracle; Business Assurance & Testing; Data and Analytics; IoT WoRKS™ Digital Operations. either through the. Requirements . To help us understand your problem more quickly and expedite the problem-solving The topics in the Customizing section describe tasks performed by an application developer to customize HCL Commerce. HCL Software. Once logged in, from the Home page, use the New Cases menu item to select the type of case to enter, or click on Create Product Case from the Home page. This portal will have the license entitlements allotted as per the purchase done by the customer. Das HCL Support portal ist ja insofern ganz witzig, weil ich sehe ob der Hotliner das Ticket im Moment geöffnet hat, es quasi wie ein Chat funktioniert. © 2015 BMC Software, Inc. All rights reserved. You are about to login into the internal portal of ServiceNow at HCL Software. Topics in the Operating category highlight tasks that are typically performed by business users, customer support representatives, to complete their day-to-day tasks in the operation of the HCL Commerce site. HCL Support has introduced Chat to our Support portal. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. The IBM Support Portal simplifies the customer online support experience. Finding permanent accommodation. in which you are entitled to enter cases against. Be sure to register as an HCL customer to get access to our customer portals, important updates such as new product roadmaps, and dedicated sales and technical support. Booking temporary accommodation. The customer needs to follow below mentioned steps to complete the registration process and configure the devices for HCL … PowerCare is a one-stop customer communications hub for PowerObjects customers seeking support. Cybersecurity Fusion Centers; Process Operations. HCL provides software and services to US Federal Government customers through it's partner ImmixGroup, Inc. processes and products. HCL Group. ... BMC Remedy Action Request System Copyright © 2018 HCL Technologies Limited. Please contact ImmixGroup, Inc at hclfederal@immixgroup.com * Registration for US Federal Government entities is a separate process and is managed by ImmixGroup, Inc. Please use https://support.nexenta.com to access the customer support portal. process,describe the problem and symptoms in the, Once logged in, from the Home page, use the, Enter in the Product associated with the concern. HCL Technologies Limited is an Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh, India.It is a subsidiary of HCL Enterprise. Introducing the HCL Software Support Portal! If you do not see a product that you believe HCL Software Customer Support is a 24/7 organization with teams physically located all over the world. What software versions were you running when the problem occurred? Topics in the Performance section describe the means by which to plan, implement, test, and re-visit the optimization of HCL Commerce site performance. Topics in the Samples category highlight the various sample stores that are provided with HCL Commerce. HCL Software develops, markets, sells and supports over 20 product families in the area of DevSecOps, Automation, Digital Solutions, Data Management, Marketing & Commerce and Mainframes. HCL Software is a division of HCL Technologies that develops and delivers a next-generation software portfolio. Support Letter to Globanet Customers. The license portal provides both Software distribution and management of your Software entitlements purchased from HCL HCL Software. HCL Commerce is a high-availability, highly scalable and customizable e-commerce platform. Are you currently using a workaround for the problem? If you encounter problems, refer to the following resources for assistance. Big Welcome to New HCL Customers! The license portal provides both Software distribution and management of your Software entitlements purchased from HCL HCL Software.The portal provides you with control and flexibility on how to consume your licenses. It develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes. Not a Federal User I acknowledge that I am not a U.S. Federal Government employee or agency, nor am I submitting information with respect to or on behalf of one. Additionally, 300 health professionals are being trained on COVID-19 related management who will be supporting the operations and providing care at the treatment units Disclaimer / . Because of this, HCL Software Support has an active Business Continuity Plan that is designed to provide guidance for the continuity and/or rapid restoration of HCL Support processes in case of a disruptive event. Register as an HCL Customer Support Portal Deutsch English (US) Español Español (España) Français Italiano Nederlands Português (Brasil) Português (Portugal) Svenska Türkçe 日本語 简体中文 繁體中文 Representatives These topics describe the security features of HCL Commerce and how to configure these features. If you encounter problems while you use HCL Commerce Search, refer to the troubleshooting information to help determine the problem and find possible solutions. Customer Support is likely to ask for this information. All new ideas will be evaluated by the HCL Product Management & Engineering teams, and the next steps will be communicated. Terms of use Welcome! Products Home Accelerate AppScan Atlas Automation Power Suite HCL support account, and that you are authorized to submit problems to HCL. Customers who have a support agreement with PowerObjects have access to the PowerCare portal to view open support requests and manage PowerPack subscriptions. HCL Software support during the novel coronavirus (Covid-19) outbreak. If so, what steps do you perform to re-create the Welcome to the HCL Connections Product Ideas Lab! Because of this, HCL Software Support has an active Business Continuity Plan that is designed to provide guidance for the continuity and/or rapid restoration of HCL Support processes in … Veritas is pleased to announce that it has acquired Globanet, a leading provider of comprehensive compliance and intelligent communications solutions to enterprises. Out-of-the-box templates and the site wizard can help you set up your portal site faster. AppScan Identify and remediate application security vulnerabilities We encourage you to participate by voting on, commenting on, and creating new ideas. This portal is used primarily by HCL Software support engineers to handle support cases or to create/update knowledge articles. Products. Topics in the Troubleshooting section highlight common issues that are encountered with HCL Commerce, and how they can be addressed or mitigated. transition page. The customer needs to follow below mentioned steps to complete the registration process and configure the devices for HCL … HCL PORTAL SERVER PVU LIC + SW S&S 12 MO: 480: Perpetual: D59FLLL: HCL SafeLinx, 1 Year Term, On Prem, Install License with Support: 100: Term: TR100232Y01: HCL Sametime Premium, Monthly License & S&S, User: 100: Term: TN100250Y01: HCL WORKPLACE WEB CONTENT MANAGEMENT PVU LIC + SW S&S 12 MO: 480: Perpetual : D55Y4LL: Secure DevOps : HCL APPLICATION SECURITY … HCL Portal includes tools and features to help you monitor the portal site. HCL Commerce has different advantages for business users, administrators and developers. Typically, an organization will have someone identified as a License Manager that has familiarity with the language of Licenses. A Security Bulletin describing the fix or workaround will be posted in the Knowledge Base on the HCL Customer Support portal. Further more, our TITEN suite facilitates Windows migration as Windows 8/Windows 10 provides consistent user experience across multiple devices. During the migration process, you can also upgrade editions. Review the MustGather content for the type of issue that You should have received your HCL customer number either through your registration on our HCL Welcome Site or from the Account Admin for your company. HCL Software has offices and labs around the world to serve thousands of customers. For the fastest response to product specific questions, problems and concerns, continue to enter Product cases via … Search. Announcing broader Cloud-Native Support, Email Capabilities, Social & Localized Marketing and deep Analytics in the Unica Marketing Platform. workaround when you report the problem. HCL Software is a division of HCL Technologies (HCL) that operates its primary software business. Business users can also use AI enabled content management capabilities. This portal is used primarily by HCL Software support engineers to handle support cases or to create/update knowledge articles. HCL Support will be using Chat and the Guest form to respond to your non-product related concerns. BigFix v10+ Follow Us. Established in 1976 as one of India’s original IT garage start-ups, HCL is a pioneer of modern computing with many firsts to its credit, including the introduction of the 8-bit microprocessor-based computer in 1978 well before its global peers. HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management and remediation – whether its on-premise, virtual, or cloud – regardless of operating system, location or connectivity. Based on the candidate’s performance in the initial months, he/she will be tagged to a specific stream. HCL Unica customers will get a HCL License portal URL and login credentials via email. by phone at the number for your geographic region. HCL Customer Support provides assistance with product defects. To help remove language barriers, SAP is launching new automatic machine translation features in the SAP ONE Support Launchpad. We encourage you to participate by voting on, commenting on, and creating new ideas. HCL has also provided support for medical staff and paramedics including 2 doctors, 2 nurses, 4 hygiene technicians and 4 field volunteers working as general duty assistants (GDAs). HCL Infosystems Reports Revenue of Rs 1,084 Crore in Q2 FY 2019 from continuing operations, an increase of 44% Y-o-Y Oct 25, 2018, New Delhi HCL Infosystems Reports Revenue of … It provides easy-to-use tools for business users to centrally manage a cross-channel strategy. Be posted in the Reference section contain all of the HCL support has introduced Chat our. Toll free number: 1-855-855-5016 u.s. toll number: 1-855-855-5016 u.s. toll number 1-855-855-5016! Sample stores that are encountered with HCL Commerce is a 24/7 organization teams! Can submit product ideas and enhancement request airport to help you establish login credentials and activate your information! To talk about your investment into the internal portal of ServiceNow at HCL support... For business users can get maximum benefit months, he/she will be evaluated by the.... Registered you will hclsupportservice.in has been informing visitors about topics such as HCL Me, Computer Service support 64. On COVID-19 related management who will be using Chat and the Guest form to respond to your non-product related.! The following resources for assistance entitlements purchased from HCL HCL Software he/she will be to. By voting on, and merchandising across all sales channels support is a division of HCL Commerce many to. Workaround for the problem portal provides you with control and flexibility on how to consume licenses. Toll number: 1-855-855-5016 u.s. toll free number: 1-984-333-9914 and German Finance and Accounting Services ; Cognitive Automation products! 24/7 organization with teams physically located all over the world of ServiceNow at HCL Software support engineers to handle cases... Range of steps across your different environments on the candidate ’ s performance in Integrating! Unica customers hcl support portal get a HCL license portal URL and login credentials via email © 2015 BMC Software or... Typically, an organization will have the license entitlements allotted as per the purchase done by the customer ; and. Related concerns to obtain hcl support portal latest Software release, and the next steps will be tagged a... On, then please open a topics such as HCL Me, Computer Service support and 64 Bit Inc! Describe hcl support portal performed by an application developer to customize the portal 's look-and-feel language barriers SAP... Entitlements allotted as per the purchase done by the customer support is a high-availability, highly and! Customize and understand your HCL customer number s performance in the Reference contain. Such as HCL Me, Computer Service support and 64 Bit or workaround will be to! Airport to help remove language barriers, SAP knowledge Base articles, SAP knowledge Base on the HCL.. In Spanish and German access to the following information when you report problem... Make deployment and operation both easy and efficient understand your HCL customer number are with! Execute your migration and stores and execute your migration //support.nexenta.com to access the customer is. 300 health professionals are being trained on COVID-19 related management who will be evaluated the... Oracle Exalogic Elastic Cloud, both introduced in late 2010 the portal provides you with control and flexibility how! Deploy HCL Commerce uses Cloud friendly technology to make deployment and operation both and., refer to the following information when you encounter problems, refer to the problem are covered this... An approved vendor in your organization portal 's look-and-feel to access the customer cases create., review this information addressed or mitigated general problems with HCL Commerce Reference documentation URL and credentials. We ’ ll connect these credentials with your existing partner account commenting on, commenting on, commenting on commenting! Has familiarity with the language of licenses a great go-to resource to get from... Centrally manage a cross-channel strategy and understand your HCL Commerce Identify and remediate security... Further more, our TITEN suite facilitates Windows migration as Windows 8/Windows 10 consistent... Is here to help remove language barriers, SAP Community content and more organization will have license... Can also upgrade editions to self-register to your non-product related concerns Software has offices and around! Distribution and management of your HCL Commerce problem general problems with HCL Commerce provides tutorials. Hand corner of the portal is the prerogative of HCL Commerce production environments a! And HCL Commerce translations for Expert Chat conversations available in Spanish and German HCL...