Amazing job Rolando Dichi and Hotel Xcaret! As an amputee I found it very easy to walk around the site and they were very accommodating with my needs, Your email address will not be published. Please contact me on our toll-free number (888) 537-9797 so we can help you get organized and make sure your trip plays our seamlessly. We will make sure to recognize is efforts on your behalf. It was very fun having access to the parks, along with the beauty of the resort itself. 6. In all my years of reviewing hotels, the attention to detail and level of service here is unrivaled. Your email address will not be published. We had an ocean view room, which I highly recommend. “ We enjoyed visiting Xcaret Park, Xavage, Xenses, and we also did tours of Chichén Itzá and the Xenotes. Great location and tons of things to do. It says its all inclusive for the other 8 parks as well does that mean free food and drinks as well? The Resort is wonderful and the service and the people are just great. If you book through us I can send you a map and answer any of your other questions you may have while ensuring you get the best deal on room rates. The only extras you will have to pay for are premium services at the attractions such as lockers, dolphin swim, etc. My wife and I love to travel! The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Korean. All the time we fell very safe and glad I didn't cancel our trip. We’ll ensure you get all the best perks and discounts. The architecture and details of the building, rooms, and lay out were amazing. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. The family club offers games and activities such as air hockey, billiards, ping pong, and more. Dear 579matthewg, Thank you for taking the time to write such a kind review of your recent stay with us, it is our primary aim to deliver the most exceptional of experiences to all our guests, children and adults! We will share your delightful words as well with our culinary team, whom I'm sure will be thrilled by your praises. ALL-FUN Inclusive ™. The best rooms at this resort are definitely the swim-up suites (direct access to the pool) and master suites (direct access to the pool, living areas, and lots of space 230 m² | 2,476 sq ft). Even though it says all inclusive are we limited to the amount of food and drinks we can get in a day? I wish after a long flight the check in experience was a little better but we had an amazing trip and would recommend hotel xcaret to anyone looking for an adventure or a relaxing getaway. We are convinced we will continue to cater to all your needs and preferences. Check schedules for other parks and tours. At the New Xcaret Hotel, there is a main beach on the ocean but there is also a secondary beach! It’s a half-day adventure park with sense-themed activities, optical illusions, shop & cafe. Amazing valve. Where Can I Get a COVID Test in Cancun & The Riviera Maya? Need a vacation? Rolando Dichi Castillo. Great job Sarah. I think not. In fact, the New Xcaret Hotel encourages you to do so in a fun and picturesque environment. Weddings here in Mexico are easily 1/3 the cost than they would be at home. With an array of stunning locations to choose from at this resort, our Expert Wedding Specialists here at PlayaDelCarmen.Com will be on hand to help bring your vision to life. There was a lot of selection and different ethnic foods available. We managed to get around and enjoyed exploring but I wish the areas were marked a little better. It means the world. It not only showcases their passion for interior but all the skills and traditions of the people of Mexico. Sanitizers everywhere, masks in public areas, temperature checks.Was no Sunday Brunch this year, but in my opinion Buffet got many things from the Brunch- King Crab Legs, Oysters, Lobsters.... We had Dinner at sushi table 2 times and Chef Juan Carlos did gorgeous plates for us ( sorry, don't remember other Chefs name). Thank you HOTEL XCARET and we will see you next year again!!!! We are thoroughly delighted we achieved this and that you and your family had such a wonderful time. more. From making your own ceviche to top-shelf tequila the quality of food and drink here is exactly that, QUALITY! Best regards, Hotel Management Hotel Xcaret México, Tripadvisor Plus Subscription Terms & Conditions, Iberostar Hotels & Resorts in Playa del Carmen, Barcelo Hotels & Resorts in Playa del Carmen, Playa del Carmen Hotels with Free Parking, Adults Only and Adult Friendly Resorts Playa del Carmen, All Inclusive Resorts in Playa del Carmen, Hotels near Dolphinaris Riviera Maya Park, Hotels near Instituto Tecnologico Superior de Poza Rica Tec. Teens will have the time of their life at this hotel! Xcaret worked with local craftsmen from around Mexico to bring items into the room. It says all inclusive but I do know some places only include certain meals does the xcaret include 3 meals a day? However, for the more adventurous and active sorts, this place will certainly not disappoint. At Buffet they assist you with food, so some times we were waiting a little longer that we would like, but not big deal. Located in Playa del Carmen, 3.7 mi from Playa del Carmen Maritime Terminal, Hotel Xcaret Mexico has a number of amenities including a private beach area, an outdoor swimming pool and a tennis court. Please come back soon! Don’t forget to leave your thoughts in the comments section below, we would love to hear from you. Let’s plan an engagement party no one will ever forget! Before I answer your questions it would be useful to know whether you plan on traveling with children as Case Fuego is adults-only and Velas is family-friendly? There are also multiple bars and food carts throughout the resort. I’m currently considering a junior suite in the adults only area (Fuego) and I’m curious how far away from these rooms is it to the restaurants like the buffet, the beach and other key points of interest. My husband and I are looking to visiting the xcaret and I just have a couple of questions. ( oh and go to the spa!) ), but it seems to taste better with the blue sky, and ocean air! Airport shuttle included. Enjoy a tour of the Hotel Xcaret Mexico property from morning, to afternoon, to night with Air Canada Vacations! Hotel? It’s clear that a lot of thought went into them. Paddleboarding or kayaking should be of interest to teens as well. Hi Sarah, We were hoping to have some clarification on how much more is it for butler service/which of the Casa’s they are part of? Although we got off to a bit of a rough start with some miscommunication during check-in the manager on duty Johanna N. make sure that we were happy and well taken care of. Any advice. Try the ceviche, or the burger, (I know, right, go to Mexico, get great burger! Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay. Yes, dry cleaning and laundry service are offered to guests. The luxury continues every day with the Fuego. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. View 54 photos and read 5,842 reviews. If you and your beloved are naturists then there really couldn’t be a hotel more suited to you. But I'm glad we did. Own or manage this property? Make the most of the included attraction – Xplor should definitely be high on your list. I recommend visiting the spa for sure. Everything is included when staying at the hotel including the 8 Xcaret owned attractions which includes food & drink, fee entrance and roundtrip transport. You will definitely enjoy a good night sleep here whichever room category you decide on. From what I have seen online the Xcaret looks really big. You just let me know, I’ll be here to get you an exclusive deal and save you big bucks. What are some restaurants close to Hotel Xcaret Mexico? All of these areas have been carved out of the stone and give all sides of this hotel something to admire. Casa Fuego is the one for adults and has a butler service. He done fantastic job with every single detail on our trip and even more!!! They loved the taco stand (my thirteen year old son memorized its menu and schedule!). You can breathe easy at this hotel knowing that it has great beaches for its guests even when there is seaweed. They had individual rooms for either singles or couples for their therapies. Yes, 3 meals a day will be available and much more if you like. Cuevas Restaurant – stunning venue carved out of natural limestone. Travelers looking for an active resort experience will find their bliss at Hotel Xcaret Mexico. Does Hotel Xcaret Mexico offer any business services? Nearby attractions include Xcaret (3.6 miles), Ecopark Kantun Chi (1.6 miles), and Rio Secreto (3.2 miles). Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi. Both because we were wondering if expectations could be met again, and scared COVID would shut us down. Taxes and fees that are shown are estimates only. Hotel Xcaret Mexico 4.84 based on 106 reviews #1 of 120 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Can one of your consultants please reach out to me? I loved the accurate overview of the history of Mexico, it’s cuisine and culture, as well as architectural highlights of the buildings. We recommend calling ahead to confirm details. We can’t wait to welcome you. Another top pick for younger children would be Xenses. in Riviera Maya Hi Sarah! Also I saw a video of a room where they were jumping straight from their balcony into the river do you know if this is a swim up room or a different room? Special thank you also goes to Christian/Henry at Casa Fuego Restaurant, Reyes was amazing at the River beach pool area, Manuel was an incredible lifeguard who kept a watchful eye over us, Robert near the swim up suites was a true mixologist and Jesus was an incredible concierge! - See 6,546 traveler reviews, 9,404 candid photos, and great deals for Hotel Xcaret Mexico at Tripadvisor. There are many options to get to the parks including a boat ride, shuttle, or bicycling which I thought was a fun touch. Guest Score and Reviews for Hotel Xcaret Mexico - All Inclusive. What food & drink options are available at Hotel Xcaret Mexico? For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. Destination weddings are on the rise in Mexico. Response from J Ducoing, Propietario at Hotel Xcaret Mexico, Response from Dir HXM, Propietario at Hotel Xcaret Mexico. Do you recommend getting Club level? This second beach has soft and calm water. Get into the best of Mexico by its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-Há. You really captured the loveliness, excitement, luxury, serenity and candour of this resort. A smaller more quaint and scenic option to look at would be Fairmont Mayakoba. Compare hotel prices and find an amazing price for the Xcaret Mexico Hotel in Playa del Carmen. Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. At the new Xcaret hotel, you can truly savor and appreciate the local flavors of this beautiful and vibrant country. Yes, some things were a little different at Hotel because of COVID-19. Next time I will be sure to look ahead and book some of the other parks and restaurants but as I told my kids always leave wanting a little more! All of the menus have been designed to surprise your palate as well as to accommodate any dietary preference your lifestyle requires. they took excellent care of my daughter and I. Hello Sally, I can see by the size of this resort that there is a lot of walking involved. If you don't have your own set of wheels, you can reach the park via taxi (fares cost approximately $15) or by public bus. 5. is there anything that is not included when we stay in the hotel? Hotel Xcaret Mexico - All Parks and Tours / All Fun Inclusive offers its guests a full-service spa, 10 outdoor swimming pools, an outdoor tennis court, and a waterslide. Accompanied by friendly staff and living in animpeccably clean environment was a dream realized vacation experience! 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